Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-laredo-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Laredo Texas,” “we,” or “us”). We are committed to safeguarding your privacy and ensuring the secure handling of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Privacy and Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies comprehensively to all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-services-for-seniors-laredo-texas.primarycareaid.com
  2. Any applications or services offered through our platform
  3. Interactions between users and our websites, as well as any linked third-party platforms (please note that these third-party sites have their own privacy policies)

Processing Activities

This policy outlines the ways in which we process your personal data when:

  1. You utilize our applications or services as an authorized user
  2. You visit and interact with our websites
  3. We communicate with you via emails, calls, texts/SMS, or newsletters

Personal Data Collection

We gather various categories of personal information for different purposes, including but not limited to:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing payments, such as card details and billing addresses.
  • Financial Information: Records of transactions and financial history for service provision and accounting.
  • Purchase Information: Data related to products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Comments, reviews, and suggestions provided by users.
  • Social Media Information: Details obtained from social media platforms when you interact with us on these sites.
  • Product Information: Preferences, usage patterns, and feedback regarding our products.

We collect this data through direct user input, automatic tracking technologies, and third-party sources, ensuring compliance with relevant privacy laws.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics on website performance. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our services.
  • Preference: Tailored preferences for improved user experiences.
  • Analytics: Tracking aggregated data to understand and improve our services.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

Personal data is retained by us only for as long as necessary for the fulfillment of the purposes it was collected for. Once these purposes are achieved, we securely delete or anonymize your information in accordance with applicable laws and industry best practices.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data during transmission and storage, as well as engagement with secure third-party processors.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure (right to be forgotten)
  • Restriction or object to the processing of your data
  • Data portability
  • The right to withdraw consent
  • Non-discrimination for exercising your privacy rights

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at:

  • Email: contact@home-care-services-for-seniors-laredo-texas.primarycareaid.com
  • Address: [Privacy Team Contact Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effectively communicated through our website. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about our data protection practices, please reach out to us using the contact details provided above.